Privacy Policy

Privacy Policy

Last Updated: 01-01-2026

At Braga (https://bragaworld.com/), we are committed to protecting your privacy and ensuring the security of your personal data.

This Privacy Policy explains how your personal information is collected, used, disclosed, and safeguarded when you visit or make a purchase from our website.

Braga is owned and operated by BUFNET INFOTECH PRIVATE LIMITED, an Indian-registered company.

This Policy is governed by and compliant with the Digital Personal Data Protection Act, 2023 (India) and other applicable Indian laws.


1. Information We Collect

When you access or use our website, we may collect the following categories of personal data:

a) Personal Information

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Account login details

  • Payment details (processed securely via third-party payment gateways; we do not store full card details)

b) Order Information

  • Products purchased

  • Transaction ID

  • Order value

  • Delivery preferences

c) Technical Information

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Time zone settings

d) Usage Data

  • Pages visited

  • Time spent on pages

  • Clicks and browsing behavior

  • Referral source


2. Legal Basis for Processing (Under DPDP Act, 2023)

We process your personal data:

  • Based on your consent

  • For the performance of a contract (order processing & delivery)

  • To comply with legal obligations

  • For legitimate business purposes such as fraud prevention and website improvement

You may withdraw your consent at any time by contacting us.


3. How We Use Your Information

We use your personal data to:

  • Process and fulfill orders

  • Provide shipping updates and order confirmations

  • Communicate customer support responses

  • Personalize your shopping experience

  • Improve website functionality and user experience

  • Send promotional communications (only if you opt-in)

  • Prevent fraud and ensure platform security

  • Comply with legal and regulatory requirements


4. Sharing of Personal Data

We do not sell or rent your personal information.

We may share your data only with:

  • Trusted third-party service providers (e.g., payment gateways, logistics partners, hosting providers)

  • Marketing platforms (only when you have opted-in)

  • Legal authorities or regulators if required under law

  • Auditors or advisors under confidentiality obligations

All third parties are required to process data in compliance with applicable data protection laws.


5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance website performance

  • Remember user preferences

  • Analyze site traffic

  • Improve marketing effectiveness

You can manage or disable cookies through your browser settings. Disabling cookies may affect website functionality.


6. Data Retention Policy

We retain your personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this Policy

  • Comply with legal, accounting, and tax obligations

  • Resolve disputes

  • Enforce agreements

Order and transaction data may be retained as required under applicable Indian tax and corporate laws.

Once retention is no longer necessary, your data will be securely deleted or anonymized.


7. Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect your personal data.

These include:

  • Secure SSL encryption

  • Restricted access controls

  • Secure payment processing through certified gateways

However, no system can guarantee 100% security. By using our website, you acknowledge and accept this inherent risk.


8. Your Rights Under the Digital Personal Data Protection Act, 2023

As a Data Principal under Indian law, you have the right to:

  • Access your personal data

  • Request correction or updating of inaccurate data

  • Request deletion of your personal data

  • Withdraw consent for data processing

  • Nominate another person to exercise rights in case of death or incapacity

  • Lodge a complaint with the Data Protection Board of India (when notified)

To exercise your rights, contact us at:
📧 info@bragaworld.com

We will respond within a reasonable timeframe as required under applicable law.


9. Children’s Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal data from children under 18 years of age. If we become aware that such data has been collected without verified parental consent, we will take appropriate steps to delete it promptly.

Parents or guardians who believe their child has provided personal data may contact us immediately.


10. Grievance Officer (As Required Under Indian Law)

In accordance with the Digital Personal Data Protection Act, 2023 and applicable IT Rules, the details of our Grievance Officer are as follows:

Grievance Officer:
BUFNET INFOTECH PRIVATE LIMITED
Second Floor, Office No -201
E-44, Jawahar Park, Laxmi Nagar
New Delhi, East Delhi, Delhi – 110092

Name: Suresh Kumar
Email: grievance@bragaworld.com
Phone: +91 9582764868

We aim to resolve grievances within the timelines prescribed under applicable law.


11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Users are advised to review the privacy policies of such third-party websites before providing personal information.


12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes in legal requirements

  • Changes in business practices

  • Improvements in data protection processes

Updated versions will be posted on this page with a revised “Last Updated” date.

Continued use of the website after changes indicates your acceptance of the updated policy.


13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

BUFNET INFOTECH PRIVATE LIMITED
Second Floor, Office No -201
E-44, Jawahar Park, Laxmi Nagar
New Delhi, East Delhi, Delhi – 110092

Email: info@bragaworld.com
Phone: +91 9582764868