Shipping Policy
Last Updated: 01-01-2026
Welcome to Braga, owned and operated by BUFNET INFOTECH PRIVATE LIMITED. This Shipping Policy explains how orders placed on our website are processed, shipped, and delivered. By placing an order with us, you agree to the terms mentioned below.
1. Order Processing
-
All orders are processed only after successful payment confirmation.
-
Orders are typically processed and dispatched within 1–3 business days, excluding Sundays and public holidays.
-
During peak seasons, sales, or unforeseen circumstances, order processing times may be slightly extended.
2. Shipping Locations
-
We currently ship within India only.
-
Delivery is subject to serviceability of the provided address by our courier and logistics partners.
3. Shipping Charges
-
Shipping charges, if applicable, will be clearly displayed at checkout before order confirmation.
-
All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
-
Shipping fees are non-refundable once an order has been dispatched.
4. Estimated Delivery Time
-
Orders are generally delivered within 3–10 business days after dispatch, depending on the delivery location.
-
Delivery timelines are estimates and may vary due to courier delays, weather conditions, regional restrictions, or other external factors beyond our control.
5. Order Tracking
-
Once your order is shipped, tracking details will be shared via email or SMS, wherever available.
-
You can track your shipment using the provided tracking information.
6. Delays & External Factors
-
BUFNET INFOTECH PRIVATE LIMITED is not responsible for delays caused by courier partners, natural disasters, strikes, government regulations, or other circumstances beyond our reasonable control.
-
We will make reasonable efforts to keep customers informed in case of significant delays.
7. Incorrect Address & Failed Delivery
-
Customers are responsible for providing accurate and complete shipping details at checkout.
-
We are not liable for delivery failures due to incorrect, incomplete, or unreachable addresses.
-
If an order is returned due to failed delivery attempts, additional re-shipping charges may apply.
8. Damaged, Missing, or Incorrect Products
-
If you receive a damaged, missing, or incorrect product, please contact us within 48 hours of delivery.
-
Images or videos may be required for verification.
-
Resolution will be handled in accordance with our Return & Refund Policy, where applicable.
9. Delivery Confirmation
-
An order is considered successfully delivered once it has been handed over at the shipping address provided during checkout.
-
Any delivery-related concerns must be reported within the specified timeframe.
10. Changes to This Shipping Policy
-
We reserve the right to update or modify this Shipping Policy at any time without prior notice.
-
Any changes will be effective immediately upon posting on this page.
11. Contact Us
For any shipping-related questions or support, please contact:
BUFNET INFOTECH PRIVATE LIMITED
Address: Second Floor, Office No -201, E-44, Jawahar Park, Laxmi Nagar, New Delhi, East Delhi, Delhi – 110092
Email: info@bragaworld.com
